SUPERTEX'S
TERMS AND CONDITIONS
FOR ONLINE ORDERS |
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ALL ONLINE
ORDERS ARE SUBJECT TO SUPERTEX APPROVAL. SUPERTEX RESERVES THE RIGHT,
AT ITS SOLE DISCRETION, TO CANCEL ANY ORDERS AND ISSUE REFUNDS AS WELL
AS TO CHANGE PRODUCT SPECIFICATIONS AND PRICES WITHOUT NOTICE AND WITHOUT
LIABILITY FOR SUCH CHANGES. |
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CANCELLATION / RETURN
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ALL
SALES ARE FINAL. CUSTOMERS MAY NOT CANCEL OR MODIFY ANY ORDERS
AFTER THEY HAVE BEEN SUBMITTED. NO EXCHANGE OR RETURN WILL BE ALLOWED,
WITH THE EXCEPTION OF DEFECTIVE PRODUCTS OR PRODUCTS SHIPPED IN ERROR
BY SUPERTEX. |
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IF YOU
BELIEVE YOU HAVE RECEIVED DEFECTIVE OR INCORRECT PRODUCTS, YOU MUST
CONTACT SUPERTEX CUSTOMER SERVICE WITHIN 14 DAYS OF RECEIPT OF THE PRODUCT
TO REQUEST AN RMA NUMBER FOR YOUR RETURN. YOU MUST FILL OUT THE ONLINE
PRODUCT RETURN AND EXCHANGE FORM AND SEND IT WITH YOUR RETURNED
PRODUCTS TO SUPERTEX. WE WILL GLADLY WORK WITH YOU TO RESOLVE THE ISSUE.
SUPERTEX RESERVES THE RIGHT TO EITHER ISSUE A REPLACEMENT OR A REFUND
ON ALL RETURNED MATERIALS. |
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BACK ORDERS
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IF YOUR
ORDER IS NOT IN STOCK, IT WILL BE PLACED ON BACKLOG. WE WILL INFORM
YOU BY E-MAIL OF THE EXPECTED SHIPMENT DATE. |
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SHIPMENT NOTICE
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ORDERS
ARE NORMALLY SHIPPED WITHIN FIVE BUSINESS DAYS. YOU WILL BE NOTIFIED
BY E-MAIL WHEN YOUR ORDER IS SHIPPED ALONG WITH A TRACKING NUMBER. |
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SALES TAX
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SALES
TAX WILL BE CHARGED ON ALL ORDERS SHIPPED TO THE FOLLOWING STATES: CALIFORNIA,
ILLINOIS, MICHIGAN, NEW YORK, PENNSYLVANIA, TEXAS, AND WASHINGTON. IF
YOU BELIEVE YOU ARE EXEMPT FROM SALES TAX FOR THIS PURCHASE, YOU MUST
SEND AN E-MAIL TO onlineorder@supertex.com
WITHIN 14 DAYS AFTER PLACING YOUR ORDER TO INITIATE A TAX REIMBURSEMENT
FOR YOUR PURCHASE. YOU WILL BE PROVIDED WITH ADDITIONAL INFORMATION
AND INSTRUCTION ON HOW TO PROCEED IN OBTAINING A TAX REFUND (IF APPLICABLE). |
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EX-WORKS
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ALL
SALES ARE MADE EX-WORKS. SUPERTEX’S LIABILITY AS TO DELIVERY CEASES
UPON TRANSFERRING OF GOODS PURCHASED HEREUNDER TO CARRIER AT SHIPPING
POINT. SUPERTEX ASSUMES NO LIABILITY FOR ANY DAMAGE OR LOSS OCCURRING
IN TRANSIT. ALL CLAIMS FOR DAMAGES MUST BE FILED WITH THE CARRIER. |
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SHIPMENT / DELIVERY DELAYS
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SUPERTEX
SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS RESULTING FROM SHIPMENT OR
DELIVERY DELAYS DUE TO FORCE MAJEURE INCLUDING BUT NOT LIMITED TO ACTS
OF NATURE, ACTS OF CIVIL OR MILITARY AUTHORITY, FIRES, FLOODS, STRIKES,
LABOR DISTURBANCES, MATERIAL SHORTAGES, FACTORY CONDITIONS, ERRORS IN
MANUFACTURING, OR ANY OTHER CAUSES BEYOND THE REASONABLE CONTROL OF
SUPERTEX. |
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PATENTS
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SUPERTEX
ASSUMES NO LIABILITY WHATSOEVER FOR PATENT INFRINGEMENT AND BUYER WILL
HOLD SUPERTEX HARMLESS AGAINST ANY INFRINGEMENT CLAIMS ARISING THEREFROM.
THE SALE OF PRODUCTS DOES NOT CONVEY A LICENSE TO USE SUPERTEX TECHNOLOGY.
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LIFE SUPPORT POLICY
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SUPERTEX
DOES NOT RECOMMEND THE USE OF ANY OF ITS PRODUCTS IN LIFE SUPPORT APPLICATIONS
WHERE THE FAILURE OR MALFUNCTION OF THE SUPERTEX PRODUCT CAN BE REASONABLY
EXPECTED TO CAUSE FAILURE OF THE LIFE SUPPORT DEVICE OR TO SIGNIFICANTLY
AFFECT ITS SAFETY OR EFFECTIVENESS. BUYER SHALL INDEMNIFY AND HOLD SUPERTEX
HARMLESS AGAINST ALL CLAIMS BY THIRD PARTIES FOR BODILY INJURY AND PROPERTY
DAMAGES WHICH ARISE OUT OF THE USE OR OPERATION OF THE DEVICES. |
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THIS
CONSTITUTES SUPERTEX’S ENTIRE TERMS AND CONDITIONS FOR ONLINE PURCHASE.
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